Privacy Policy

1. Introduction

Welcome to Sword VPN. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our VPN service.

By using Sword VPN, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 No-Logs Policy

Sword VPN operates under a strict no-logs policy. We do not track, collect, or store:

• Your browsing history
• Traffic data
• IP addresses assigned while connected
• Connection timestamps
• DNS queries
• Bandwidth usage

2.2 Information We Do Collect

To provide and improve our service, we collect minimal information:

• Account information (email address for account creation and support)
• Payment information (processed by third-party payment providers)
• Device type and operating system version (for compatibility)
• Aggregated anonymous usage statistics (server load, performance metrics)

3. How We Use Your Information

The limited information we collect is used solely for:

• Providing and maintaining the VPN service
• Processing payments and managing subscriptions
• Responding to customer support inquiries
• Improving service quality and performance
• Sending important service updates and notifications
• Ensuring network security and preventing abuse

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share limited information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our business (payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or legal process
• Protection of Rights: To protect the rights, property, or safety of Sword VPN, our users, or the public

5. Data Security

We implement industry-standard security measures to protect your information:

• AES-256 encryption for all VPN connections
• Secure protocols (OpenVPN, IKEv2/IPSec)
• Regular security audits and updates
• Encrypted storage of minimal user data
• Secure data centers with physical and digital protections

6. Third-Party Services

Our service integrates with third-party providers for payment processing and app distribution (Apple App Store). These providers have their own privacy policies and data practices. We encourage you to review their policies.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at [email protected]

8. Children's Privacy

Sword VPN is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice in the app

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: